Alamo Heights Wellness
San Antonio
Text 210.900.2282 to schedule your appointment today

Policies


Late Arrival

Please arrive at least 5 minutes early for your treatments to receive your full treatment time. If you arrive to your treatment late, the treatment will still end at the scheduled time. 


If you arrive 15 minutes late, there is a possibility that you will have to reschedule your appointment. You will be charged a fee if we have to reschedule. 

 

If you need to cancel or reschedule, please give us 24 hours notice to avoid a fee.

 

 

Last Minute Cancellation/Reschedule 

If a patient needs to cancel or reschedule, and provides less than 24 hours notice, this is considered a last minute cancellation/reschedule. A $15.00 fee will be assessed. To cancel or reschedule, please EMAIL or TEXT.  That is the preferred and best way to communicate with us.


No Call No Show 

If a patient makes an appointment and does not show up, this is considered a “no call no show.” A fee will be assessed.