Alamo Heights Wellness
San Antonio
Text 210.900.2282 to schedule your appointment today

It is not my intent to collect fees, but to provide the best service possible for my patients.  If patients cancel at the last minute or do not show up for appointments, other people who need help are unable to receive the assistance that they need to heal. 

Additionally, as a practitioner, my time is valuable to me and last minute cancellations and no call no shows are not only disruptive to my practice but they waste my time that I can otherwise use to spend with my family.

Policies

Please arrive at least 5 minutes early for your treatments to receive your full treatment time. If you arrive to your treatment late, the treatment will still end at the scheduled time. If you arrive 15 minutes late, you will receive a 45 minute treatment if you are booked for an hour slot.

 

If you need to cancel or reschedule, please give us 24 hours notice to avoid a fee.

 

NO CALL NO SHOW

 

If a patient makes an appointment and does not show up, this is considered a “no call no show.” The full fee of the treatment is due for no call no shows. If the patient has a pre-paid package, one treatment session is deducted from the package for each no call no show that occurs.

 

LAST MINUTE CANCELLATION/ RESCHEDULE

 

If a patient needs to cancel or reschedule, and provides less than 24 hours notice, this is considered a last minute cancellation/reschedule. The full fee of the appointment is due if less than 24 hours notice is provided.  To cancel or reschedule, please EMAIL or TEXT.  That is the preferred and best way to communicate with us.